Refund Policy

14-Day Money-Back Guarantee

We offer a full refund within the first 14 days of your subscription. No conditions or fees apply, and we process refunds quickly through a simple procedure.

How to Request a Refund

• Email us at sivera@sivera.app
• Include your registered email address
• Full refund available within 14 days of subscription start

Processing Time

• We will respond to your refund request within 24 hours
• Approved refunds are processed within 5-10 business days
• The refund will be credited to your original payment method

Subscription Cancellation

• Cancel anytime: Your subscription will remain active until the end of your current billing period
• No future charges: Once cancelled, you won't be charged for future billing periods

Contact

For refund requests or questions, please contact sivera@sivera.app. Include your subscription information for faster processing.